Real-time temp & location tracking
Live monitoring of vehicle conditions with alerts for temperature deviation, delays or route changes.
Every industry has its own rules, cold-chain integrity for pharma, FIFO/lot compliance for manufacturing, peak-season scaling for e-commerce, and dawn-fresh routing for dairy. ZenDMS ships with templates, integrations and compliance flows tuned for yours.
Cold-chain integrity, FDA/CDSCO compliance, batch-level traceability.
ExploreFactory-to-dealer B2B logistics with FIFO/lot & SLA control.
ExploreSame-day D2C fulfilment, omnichannel, returns & reverse logistics.
ExploreDaily subscriptions, dawn-fresh routing, temperature-sensitive deliveries.
ExploreEnsure temperature-controlled, compliant and real-time-tracked deliveries with ZenDMS, from first mile to last mile, vaccine to OTC, hospital to home.
Maintaining cold-chain integrity during transportation.
Regulatory compliance. FDA, CDSCO, GDP guidelines.
Real-time monitoring of high-value or sensitive medicines.
Proof of delivery with full chain-of-custody records.
Managing urgent returns, recalls, expired meds, securely.
Lack of visibility across multiple carriers and hubs.
Live monitoring of vehicle conditions with alerts for temperature deviation, delays or route changes.
Capture signatures, ID proofs, photos and chain-of-custody records with automated audit trails.
Plan safer, faster, temperature-friendly routes to reduce exposure time and transit risks.
Instant WhatsApp, SMS and email updates to pharmacies, hospitals or doctors about ETAs and delays.
Schedule and track returns of expired, recalled or damaged items with full documentation.
Generate FDA/CDSCO-ready reports instantly for audits, inspections and regulatory compliance.
Audit-ready with automated documentation and real-time tracking logs.
Live monitoring of temperature, location and conditions.
Smart routing, dynamic ETAs and proactive exception alerts.
First mile to last mile on one platform, not five tools.
| First-mile to last-mile management | Not just last-mile, the complete shipment journey is covered. |
|---|---|
| Configurable for cold-chain needs | Special workflows for vaccines, biologics and critical medicines. |
| Multi-channel delivery notifications | Patients, hospitals and pharmacies stay informed in real time. |
| Secure proof and audit trail | ID capture, photo proof, time-stamped logs, complete chain-of-custody. |
Deliver raw materials, parts and finished goods efficiently across factories, warehouses, dealers and distributors, with real-time visibility and intelligent tracking.
Coordinating deliveries across multiple factories, warehouses and dealer networks.
Maintaining FIFO/LIFO inventory rules during shipment.
High penalties for missed SLAs and on-time-in-full breaches.
Lack of real-time shipment visibility leading to stockouts or excess inventory.
Difficulty managing B2B deliveries alongside B2C deliveries.
Disorganised proof of delivery and dispatch documentation.
Control and monitor every movement, raw materials, semi-finished goods, finished products.
Plan dispatches based on production cycles, dealer demand and priority orders, auto-optimised for time and cost.
Integrated visibility from ERP/WMS systems into ZenDMS ensures accurate stock movement tracking.
Capture digital proof instantly and auto-sync dispatch documentation, no manual errors.
Ensure accurate stock-rotation policies with delivery workflows aligned to manufacturing needs.
Handle bulk B2B deliveries and high-frequency B2C shipments with tailored SLAs and documentation.
Dispatch from multiple factories and warehouses to multiple locations.
Real-time visibility prevents shortages at critical stages.
Stay ahead of penalties with live notifications.
Customisable to match production, shipping and dealer distribution models.
| Factory · warehouse · dealer linkage | Full visibility across manufacturing supply chain nodes. |
|---|---|
| SLA monitoring & alerts | Stay ahead of penalties and delays with live notifications. |
| FIFO/Lot compliance | Ship products exactly how production and stock rotation demands. |
| Proof capture + dispatch document management | Complete shipment documentation for audits and compliance. |
Same-day D2C fulfilment, store replenishment or omnichannel delivery, manage, optimise and delight your customers with real-time delivery orchestration on one platform.
Managing 1-day and same-day delivery demands across cities.
Order spikes during promotions and festive seasons.
Returns (RTO) management and reverse logistics.
Incomplete visibility across first-mile, mid-mile and last-mile.
Poor delivery experience hurting customer loyalty and ratings.
Difficulty syncing warehouse, order and delivery systems.
Smart route planning and load balancing for maximum deliveries in minimum time.
Uber-like real-time package visibility through SMS, WhatsApp and branded tracking links.
Manage pickups, sorting centres, warehouses and doorstep deliveries from a single dashboard.
Capture reverse pickups, return reasons, proof of pickup, and auto-route them for warehouse reintegration.
Live updates on order status, expected arrival times and delay notifications, automatically.
Visualise delivery KPIs, delays, RTO trends and service SLAs to optimise operations.
Expand delivery capacity dynamically during high-demand periods.
Proactive communication improves NPS and repeat purchase rates.
Smart route planning saves fuel, time and manpower costs.
Enables 1-day and same-day delivery with better resource utilisation.
| End-to-end visibility | From warehouse to customer doorstep, monitor every stage. |
|---|---|
| WhatsApp, SMS and email updates | Enhance trust and reduce WISMO (Where Is My Order) calls. |
| Reverse logistics intelligence | Handle returns faster and more cost-effectively. |
| Multi-warehouse, multi-courier management | Scale operations without tech limitations. |
Manage daily milk runs, subscriptions and temperature-sensitive deliveries with ZenDMS’s Dairy Delivery Management System, built for dawn-fresh routing and recurring orders at scale.
Daily frequency, milk, curd, paneer must be delivered every morning, without fail.
Temperature sensitivity, highly perishable; needs time-bound transportation.
Subscriptions, flexible plans, daily / alternate days / custom quantities.
Last-mile complexity, high-density drops across apartments, societies and rural clusters.
Customer communication, timely alerts for deliveries, delays or changes.
Inventory, fresh stock available, minimal spoilage waste.
Cluster deliveries logically, auto-assign drivers and ensure minimum travel time for freshness.
Manage subscriptions easily, auto-generate daily, alternate-day or custom-frequency orders.
Prioritise early morning, cooler-hour deliveries to prevent spoilage.
Send delivery status, delay alerts or subscription reminders via SMS, WhatsApp and email.
Flexible order pauses, quantity edits or delivery rescheduling without operational chaos.
Handle high-density urban and rural deliveries, routes optimised, delays minimised.
Built-in alerts and optimised scheduling guarantee timely runs.
Faster route optimisation and smart batch handling preserve freshness.
Customers stay informed, inquiries and dissatisfaction drop.
Auto-generate monthly bills for subscription customers.
| Subscription management engine | Automate daily recurring orders with flexible delivery rules. |
|---|---|
| Temperature-sensitive routing | Early-hour routing ensures maximum freshness on arrival. |
| Bulk & micro deliveries management | Easily manage high-volume drops across societies or rural areas. |
| Real-time milkman tracking | Customers can track their delivery agent for precise updates. |
Every industry has its own rules. Talk to us and we’ll show ZenDMS solving your specific compliance, scale and customer-experience challenges.